What Information About Me Is Collected and Stored?
We collect and store information that you enter into this website. For example, when you request a quote or place a service request, we collect and store some or all of the following information that you provide: name, title, company/ organization, address, email address, and telephone numbers. This information is used to provide product information and customer service. Some of this information also may be used to contact you about sales, special offers, and new site features, unless you have opted not to receive promotional communications in connection with this website.We collect and store certain other information automatically whenever you interact with this website. For example, we collect your IP address, browser information and reference site domain name every time you visit this website. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website.
Also, like many websites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their web experience. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better experience on this website.
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database.
Is Information Collected From Children?
We do not collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us.
With Whom Do You Share Information?
We may share personal information that you provide to us through this website or through this website's Support & Service section with our affiliates and service providers. In turn, our service providers may share this personal information with their affiliates and with service providers whom they engage to perform services related to this website or the operation of our business. Examples of these services include website operation, product customization, customer service, marketing and promotional material distribution, data analysis and, where applicable, data cleansing. These service providers are authorized to use this personal information only in connection with the services they are engaged to perform by Endeavor Robotics.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Endeavor Robotics, or any of our affiliates, service providers, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this website during a specific time period. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please contact us. This information generally is shared in an aggregated form.
What Steps Are Taken To Keep Personal Information Secure?
Endeavor Robotics uses various security measures, including Secure Socket Layer (SSL) encryption technology, are used to protect personal information that we collect. If you join the community forum on this website, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact this website's Support & Service group by email at support@EndeavorRobotics.com or by phone at 978.769.9332.
How Can I Access, Correct and Update Personal Information?
To correct any information provided via the Quote Request or Support Request forms, please contact the Support & Service group by email at support@EndeavorRobotics.com or by phone at 978.769.9332.
What Happens When I Link To or From Another website?